ApprovIQOnboarding

Setting tasks

How to set us tasks

Email contact@approviq.com and tell us what you want done. There's no form, no ticket system, and no particular format. A sentence is enough — if we need more, we'll ask. Actioned within one business day, usually faster.

What a good request looks like

  • On 14 Bourke Street — build document checks for the structural certificate item. Should confirm the engineer is CPEng registered.

  • Can you set up a project type for Class 1a new dwellings, based on the last few I've done?

  • Inspection done at 22 Ellis Road. Findings attached — can you produce the report?

You don't need to explain the background or justify the request. If it's admin inside ApprovIQ, it's ours.

Setting up

  • Project types built from how you actually work

    “Set us up my project types”

  • Approval items for a class of project

    “Build the approval items for a [class] project”

  • Your stamp configured with credentials and signature

    “Set up my stamp”

  • A new project created and made live

    “Set up a new project — details below”

Document checks

  • Checks written for an approval item

    “Build the checks for [item] on [project]”

  • Checks added to your library so future projects inherit them

    “Add these checks to my library”

  • Credential verification against a professional register

    “Add a check that verifies the engineer is on the National Engineers Register”

Ongoing

  • Inbound documents filed and anything needing you flagged

    “File what's come in on [project] and flag anything that needs my eyes”

  • Approval list brought up to date

    “Bring the approval list current on [project]”

  • An inspection report produced from your findings

    “Inspection done at [project] — findings attached, produce the report”

Finishing

  • A document template built from paperwork you already issue

    “Build my [certificate / approval letter] template”

  • An approval pack assembled and issued

    “Issue the approval pack for [project]”

Things people wonder about

Is this request too small?
No. Small and frequent is exactly what the service is for.
Am I sending too much?
This month is uncapped, deliberately. The approvers who get the most out of it hand over the jobs they'd been putting off.
What if I don't know what I want?
Describe the problem instead of the solution. 'I keep re-typing the same details into every certificate' is a perfectly good request.
Can someone else in my business send requests?
Yes — tell us who and we'll recognise them.